Skip to main contentSkip to navigation

Knowledge Base


Dolphin's official product Knowledge Base is a searchable database containing solutions to issues you might have with your Dolphin product. This area is regularly updated. Simply type the search term into the box below. For example "video card":


Latest Articles

Q0463:  Speech announces “blank line” in some edit areas, and announces “1 of 7, 2 of 7” when navigating the menu bar of the SuperNova Control Panel.
When you arrow across the menu bar of the SuperNova Control Panel, the speech announces the number of the menu bar item and not the text of the menu item. Also, when typing in some edit areas including the Run dialog box, the speech announces “blank line”. Other areas are also affected but may vary.

Q0462:  Understanding the default settings files for EasyBookshelf
Information for power users on EasyBookshelf's settings files.

Q0460:  Unexpected behaviour when pressing buttons on a Dolphin Keyboard
When you press buttons on a Dolphin keyboard, they do not perform the expected action, for example pressing the Dolphin button results in the Windows Calculator opening.

Q0459:  You receive an error message “Magnification Error Code 7” and SuperNova fails to magnify the screen on a Windows 8 PC.
Supernova starts with an error informing you that the Magnification Engine Failed to Start and quotes Error 7.

Q0458:  Obtain and Use the Welsh TTS voices from Ivona with Dolphin products
This article describes how to obtain and etup the Ivona Welsh TTS voices which Dolphin products.

Most Popular Articles

Q0460:  Unexpected behaviour when pressing buttons on a Dolphin Keyboard
When you press buttons on a Dolphin keyboard, they do not perform the expected action, for example pressing the Dolphin button results in the Windows Calculator opening.

Q0450:  Disabling buttons in the SaySo toolbar
SaySo version 1.04 and later now includes the option to disable buttons from the toolbar. This is particularly useful for schools, who may want to remove some of the spell checking features for use in exams (for example). Once turned off, the feature doesn’t appear at all on the toolbar.

Q0445:  Video Card Requirements for running SuperNova on Windows 8.
This article describes the requirements for video card capability to successfully run SuperNova 13.5x and higher on a Windows 8 PC.

Q0435:  Finding your version and serial number
How to find your version and serial number in Guide

Q0434:  Turning on the Dolphin theme in Guide version 7
How do I turn on the new interface in Guide version 7?

 

Copyright © Dolphin Computer Access Ltd. 2014
All rights reserved. All copyrights and trademarks acknowledged.