Hoppa till innehållHoppa till navigering

Knowledge Base Article Number: Q0234


Created On: 18 Mar 2009

Speech only works within the Dolphin Control Panel and is muted in all other application windows.

Applies to:

  • PC’s with HomeNet Manager installed, some Dell PC’s with Dell Network installed.
  • SuperNova Access Suite
  • SuperNova Pro
  • SuperNova Magnifier
  • SuperNova Reader Magnifier
  • SuperNova Screen Reader
  • Hal Pro (OFFLINE)
  • Dolphin Pennan

Description:

Speech only works within the Dolphin Control Panel. EZI_HNM2.exe is always listed as the running application within the Dolphin Control panel status bar, therefore no other focus is detected. While Lunar doesn’t use speech, it may affect the tracking. There is a conflict between ezi_hnm2.exe and the Dolphin software. This program is used by HomeNet Manager and Dell Network Assistant, so users of Dell Machines may experience this problem.

Solution/workaround:

HomeNet Manager is used to set up a secure Home Network for file and printer sharing, including both Wired and Wireless connections. Dell Network Assistant does the same thing, and may come preinstalled on some Dell Computers. To resolve the conflict we advise that you uninstall HomeNet Manager or Dell Network Assistant. For further assistance in resolving contact Dolphin Technical support on 0845 150 5454 or email support@dolphinuk.co.uk

Downloads and useful links:

 Download this page (Save article as a Microsoft Word document).

 Print this article.

Disclaimer

The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

Keep in touch

Do you have any comments on this article? Send any comments on this article quoting article number Q0234 to support@dolphinuk.co.uk.


I have this problem too!

If you're experiencing this issue with your Dolphin software then let us know and we will update you when more information or a fix is available:



Läs vår personuppgiftspolicy


Back to results

Search again

Printed from www.YourDolphin.com.

© 2009 Dolphin Computer Access Ltd. All rights reserved.

Copyright © Dolphin Computer Access AB 2014
All rights reserved. All copyrights and trademarks acknowledged.