Knowledge Base Article Number: Q0349
Created On: 24 May 2011
Last Updated on: 24 May 2011
Some areas of the screen go black after starting Supernova Screen Reader on Windows XP.
- Dolphin Pen
After starting Supernova Screen Reader 12.02 on a Windows computer, some areas of the screen, or the entire screen, may appear to go black.
There is a known issue with the Supernova Highlighting options on certain Windows XP computers running version 12.02 of Supernova Screen Reader. This issue will be fixed in a future update. If you are still experiencing the issue, you need to turn off the Highlighting options within Supernova Screen Reader.
To do this:
1. Press LEFT CONTROL + SPACEBAR. The Supernova Control Panel opens.
2. Press ALT + V. The "visual" menu opens. The focus is on the first menu items called "Highlighting On".
3. Press ENTER. This turns Highlighting off and closes the menu.
Downloads and useful links:
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