Topic: Skype: We've signed you out because you're using an outdated version of Skype. Download the latest version now.

Created on:

Last updated on:

NB: Please note that product names in this article may have changed since the time of writing.


When you attempt to make a Skype call in Guide you receive a message "Skype is not running". When you attempt to sign into Skype in Windows, the above message is displayed.



To resolve this problem, disable the Skype Updater Service.


1. Press WINDOWS KEY + R

2. Type: services.msc

3. Press OK

4. In the list of services that opens, locate "Skype Updater" and open this item

5. Click the "Stop" button if running, and from the "Startup Type" list box select "Disabled"





The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

Keep in Touch

Do you have any comments on this article? Send us a message quoting the article reference number: Q139.

Did you find this article useful?