Topic: When trying to set up a Yahoo email account “GuideConnect you may receive an error “GuideConnect was unable to authorise your account with Google”.

Created on:

Last updated on:

Applies to: GuideConnect

NB: Please note that product names in this article may have changed since the time of writing.

Description

When attempting to set up a Yahoo email account in GuideConnect, the above error message is displayed and the email account setup cannot be completed.

Solution

This is a known issue in GuideConnect 1.14 and will be fixed in the forthcoming 1.15 update.

 

 

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