Topic: FIXED: Mouse pointer does not appear smooth when magnified

Created on:

Last updated on:

Applies to: SuperNova Enterprise, SuperNova Magnifier, SuperNova Magnifier & Screen Reader, SuperNova Magnifier & Speech

NB: Please note that product names in this article may have changed since the time of writing.

Description

The mouse pointer appears to be pixelated and does not have a smooth edge when magnified. 

Solution

This issue is fixed in SuperNova 20.01. For earlier versions, please review the following:

This issue may occur if the Windows 10 Ease of Access Centre settings have been changed to increase the mouse pointer size. To resolve the problem, please adjust the “Change mouse pointer size” setting to become the minimum, then set your chosen mouse pointer size in SuperNova’s mouse pointer settings to achieve a smooth edge.

Disclaimer

The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

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