Search found 16 matches

by Gareth.Collins-Dolphin
Tue Oct 01, 2019 2:38 pm
Forum: SuperNova
Topic: Preferred default settings with automated/network install
Replies: 4
Views: 198

Re: Preferred default settings with automated/network install

Try copying "Default Application.atl" to "C:\ProgramData\Dolphin\SnovaSuite1804\defaults" instead.
by Gareth.Collins-Dolphin
Fri Sep 27, 2019 3:48 pm
Forum: SuperNova
Topic: Preferred default settings with automated/network install
Replies: 4
Views: 198

Re: Preferred default settings with automated/network install

The default user settings are contained in the file Default Application.atl I suggest that with an installed version of SuperNova you adjust the settings to how you want your defaults to be for your users and then quit SuperNova. If you then go to the folder C:\Users\<LUE42>\AppData\Local\Dolphin\Sn...
by Gareth.Collins-Dolphin
Thu Sep 26, 2019 8:16 pm
Forum: SuperNova
Topic: Issues with Chrome
Replies: 2
Views: 152

Re: Issues with Chrome

Open SuperNova's "Speech" pull-down menu and select the menu item "Advanced Options". In SuperNova's Speech Advanced Options dialog box ensure that the "Use Dolphin Cursor automatically" check box in unchecked. If you're using SuperNova on a web site, then by default SuperNova will automatically cre...
by Gareth.Collins-Dolphin
Mon Sep 23, 2019 8:15 pm
Forum: SuperNova
Topic: map file question, edit area in a tabsheet
Replies: 2
Views: 163

Re: map file question, edit area in a tabsheet

Would it be possible to get an example app that displays this dialog box? I'm not sure if in the Windows controls hierarchy you've mapped the right control to its correct type in SuperNova terminology. i.e. The "Tabsheet" is near the top of the hierarchy and inside it you have "Property Sheet"(s) an...
by Gareth.Collins-Dolphin
Thu Sep 12, 2019 5:12 pm
Forum: SuperNova
Topic: Evaluating Supernova - issues
Replies: 3
Views: 379

Re: Evaluating Supernova - issues

Hi, If you were running a ZoomText trial on the same laptop can you see if completely removing the ZoomText trial along with its accessibility display driver and then rebooting the PC makes a difference? i.e. Open Windows Device Manager and under the "Display adapters" branch see if you have a displ...
by Gareth.Collins-Dolphin
Tue Sep 10, 2019 3:55 pm
Forum: SuperNova
Topic: Evaluating Supernova - issues
Replies: 3
Views: 379

Re: Evaluating Supernova - issues

Regarding fuzziness when scrolling, please try the following: In your Windows 10 display settings make sure that the display resolution is set to the “(recommended)” resolution for that particular display, i.e. the native resolution of that particular attached display. Also, if you’re using a Window...
by Gareth.Collins-Dolphin
Fri Jul 12, 2019 8:40 pm
Forum: EasyReader for Windows, iOS and Android
Topic: windows 10
Replies: 6
Views: 1439

Re: windows 10

Since you appear to be located in Sweden, have your University contact our office in Falköping about upgrading their EasyReader software.

Tel: +46 (0) 515 82175
Email: infose@yourdolphin.com
by Gareth.Collins-Dolphin
Fri Jul 12, 2019 12:37 am
Forum: EasyReader for Windows, iOS and Android
Topic: windows 10
Replies: 6
Views: 1439

Re: windows 10

The recent Windows 10 May 2019 Update (version 1903) broke EasyReader. To resolve your issue you will need to upgrade to EasyReader version 8. You can download EasyReader version 8 from here: https://yourdolphin.com/en-gb/products/education/easyreader-for-windows#try-it Please contact your local Dol...
by Gareth.Collins-Dolphin
Wed Jul 03, 2019 1:53 pm
Forum: SuperNova
Topic: is there an easy way to change the supernova to a different tts besides orphius
Replies: 1
Views: 379

Re: is there an easy way to change the supernova to a different tts besides orphius

To configure a SAPI 4 speech synthesizer with SuperNova follow the instructions in "Knowledge Base Article - Q45" on our web site: https://yourdolphin.com/support/knowledge-base/article?id=45 Note that the instructions in "Knowledge Base Article - Q45" are for configuring a SAPI 5 speech synthesizer...
by Gareth.Collins-Dolphin
Tue Feb 12, 2019 2:40 pm
Forum: EasyReader for Windows, iOS and Android
Topic: My Clipboard Texts remembering place
Replies: 2
Views: 990

Re: My Clipboard Texts remembering place

Yes, we will add it to our suggestions database.
by Gareth.Collins-Dolphin
Mon Feb 04, 2019 1:24 pm
Forum: EasyReader for Windows, iOS and Android
Topic: Highlighting
Replies: 2
Views: 1227

Re: Highlighting

Unfortunately you can't. You can however create multiple bookmarks in your books and attach to those bookmarks your own text notes or your own recorded audio notes (via your device's microphone) about the section of the book that you have just bookmarked. Bookmarks are displayed visibly on-screen in...
by Gareth.Collins-Dolphin
Sun Jan 20, 2019 7:31 pm
Forum: EasyReader for Windows, iOS and Android
Topic: Missing download button
Replies: 1
Views: 1036

Re: Missing download button

What format (type) of book was added to their reading list? The EasyReader app supports ePub and text-only DAISY books. EasyReader's download button is hidden when Bookshare returns to the EasyReader app that no supported file formats for the book are currently available for the logged in Bookshare ...
by Gareth.Collins-Dolphin
Fri Dec 21, 2018 7:40 pm
Forum: EasyReader for Windows, iOS and Android
Topic: Vibrations
Replies: 3
Views: 1730

Re: Vibrations

The Windows desktop version of EasyReader does not contain any app notification messages. Therefore the Windows desktop version of EasyReader will never generate any vibrations. If your WIndows 10 desktop device is generating vibrations you may want to turn off your device's haptic feedback then you...
by Gareth.Collins-Dolphin
Thu Jul 26, 2018 4:08 pm
Forum: SuperNova
Topic: Supernova screen reader sluggish
Replies: 2
Views: 1555

Re: Supernova screen reader sluggish

How much RAM (memory) and what make and model of CPU do you have in your computer? Does this sluggishness happen: 1. Immediately after launching ScreenReader? 2. Only while using certain applications? 3. If only while using certain applications, which applications adversely affect its performance? 4...
by Gareth.Collins-Dolphin
Thu Jul 26, 2018 3:43 pm
Forum: EasyReader for Windows, iOS and Android
Topic: Vibrations
Replies: 3
Views: 1730

Re: Vibrations

No other users that we’re currently aware of are encountering this problem. The vibrations may possibly be caused by your device’s current app notification messages/alerts settings, or perhaps (less likely) by the haptic feedback settings on the device. Is this problem happening on Android devices, ...
by Gareth.Collins-Dolphin
Wed May 30, 2018 4:41 pm
Forum: EasyReader for Windows, iOS and Android
Topic: Audiobook not playing
Replies: 1
Views: 1224

Re: Audiobook not playing

Does this happen in all CELA books, some CELA books, or just one CELA book? If it's just one (or some) CELA books then please state the names and authors of those books and at what chapter number did each one stop speaking. If it's just one (or very few) CELA books then it maybe a problem with the a...