Printer not working.

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mardy_bardy1977
Posts: 2
Joined: Fri Sep 20, 2019 10:59 am

Printer not working.

Post by mardy_bardy1977 » Fri Sep 20, 2019 11:12 am

Hi
My printer is not working
I can't print anything all it tells me is that there is an error and to make sure my printer is connected and switched on which it is
Please send help
Vivek Barduage

Mason_C
Posts: 4
Joined: Fri Sep 06, 2019 12:46 pm

Re: Printer not working.

Post by Mason_C » Tue Sep 24, 2019 12:08 pm

Hi there,

Can you check for any loose connections between the printer and the computer and then get back to us.

Kind regards,
Mason.

mardy_bardy1977
Posts: 2
Joined: Fri Sep 20, 2019 10:59 am

Re: Printer not working.

Post by mardy_bardy1977 » Wed Sep 25, 2019 10:16 am

Hi,
I just got my husband to check and he has ensured me that there are no loose connections and that the printer will print from "windows".

Mason_C
Posts: 4
Joined: Fri Sep 06, 2019 12:46 pm

Re: Printer not working.

Post by Mason_C » Wed Sep 25, 2019 1:12 pm

Okay if it is printing windows and not in guide it may be that it ha not been set use in guide, please follow these steps:
1) Go to letters and documents.
2) Select write new document, and write a test sentence.
3) Press F2 and select print
4) Select the option "printer"
5) Choose the printer you are trying to use, then attempt to print the document.

Hopefully this will help,
Mason.

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