Printing Envelopes - Font cannot be adjusted

Discuss Dolphin's simple to use menu driven software
Post Reply
Iras_daughter
Posts: 4
Joined: Wed Sep 12, 2018 11:24 pm

Printing Envelopes - Font cannot be adjusted

Post by Iras_daughter » Fri Nov 08, 2019 9:27 pm

Does anyone else have a solution to this problem? When printing envelopes, regardless of the envelope size chosen, the printed font is too large and I can't find any way to adjust the font size for envelopes, only for text in letters and documents.
Bonnie

Iras_daughter
Posts: 4
Joined: Wed Sep 12, 2018 11:24 pm

Re: Printing Envelopes - Font cannot be adjusted

Post by Iras_daughter » Sat Nov 09, 2019 6:52 pm

A futher note, Guide 9 had the ability to chose a print size when printing envelopes.

Gareth.Collins-Dolphin
Posts: 59
Joined: Tue Apr 10, 2018 4:57 pm

Re: Printing Envelopes - Font cannot be adjusted

Post by Gareth.Collins-Dolphin » Sat Nov 09, 2019 10:25 pm

I believe currently you can't specify the text size on an envelope.

It seems the size of the text printed on an envelope may be proportional to the envelope's size.

I guess you could try selecting the smallest envelope size, or failing that, selecting a label instead.

Iras_daughter
Posts: 4
Joined: Wed Sep 12, 2018 11:24 pm

Re: Printing Envelopes - Font cannot be adjusted

Post by Iras_daughter » Sat Nov 09, 2019 10:46 pm

No, I'm sorry, but it is not proportional to the envelope size it is too large regardless of the envelope size. It is also CENTERED and puts the U.S. zip code on a separate line which does not conform to U.S. postal code. Seems like maybe this piece wasn't designed with U.S. postal requirements in mind or the code was dropped when converting from Guide 9 to Guide Connect?

Gareth.Collins-Dolphin
Posts: 59
Joined: Tue Apr 10, 2018 4:57 pm

Re: Printing Envelopes - Font cannot be adjusted

Post by Gareth.Collins-Dolphin » Sun Nov 10, 2019 4:16 pm

Thanks for your feedback. We will open an issue for it in our issue tracking system.

Post Reply