Printing leaves out U.S. state code

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Iras_daughter
Posts: 4
Joined: Wed Sep 12, 2018 11:24 pm

Printing leaves out U.S. state code

Post by Iras_daughter » Fri Nov 08, 2019 9:36 pm

When printing an envelope from the Address book, the United States state entered in the Address Book record is not being printed on the envelope. When printing a letter from Letters and Documents that uses an address from the Address Book, and having the Letter address set to "US and Canada" the U.S. state code does not print out.

The letter format can be made to print the state using the Custom Layout but this does not affect the envelope format.

Putting the state code in the city field is garbaging up my Address Book to address the problem.
What is the timeframe for Dolphin to fix this problem?

Bonnie

Gareth.Collins-Dolphin
Posts: 59
Joined: Tue Apr 10, 2018 4:57 pm

Re: Printing leaves out U.S. state code

Post by Gareth.Collins-Dolphin » Sat Nov 09, 2019 10:20 pm

I believe the issue with the U.S. state code not printing on envelopes has been fixed in GuideConnect version 1.10.

This GuideConnect update is currently in testing and should be available in a few weeks time.

Your existing GuideConnect software will automatically inform you when version 1.10 is available for download and will prompt you to install it.

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