Knowledge Base Article - Q100
Topic: 'DCM Error 3' is displayed when starting Supernova on Windows XP
Last updated on:
Applies to: ScreenReader, SuperNova Magnifier, SuperNova Magnifier & Screen Reader, SuperNova Magnifier & Speech
NB: Please note that product names in this article may have changed since the time of writing.
When you launch Supernova on a Windows XP SP3 machine, the above error message is displayed
This would occur if the computer's video card drivers are not installed. Please install the correct video card drivers supplied with the computer or download the latest drivers form the manufacturer's website.
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