Topic: 'DCM Error 3' is displayed when starting Supernova on Windows XP

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Last updated on:

Applies to: ScreenReader, SuperNova Magnifier, SuperNova Magnifier & Screen Reader, SuperNova Magnifier & Speech

NB: Please note that product names in this article may have changed since the time of writing.

Description

When you launch Supernova on a Windows XP SP3 machine, the above error message is displayed

Solution

This would occur if the computer's video card drivers are not installed. Please install the correct video card drivers supplied with the computer or download the latest drivers form the manufacturer's website.

Disclaimer

The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

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