Knowledge Base Article - Q104
Topic: There was a problem with the product authorisation system. Please check that the time and date on your PC are set correctly. Error Code 37
Last updated on:
Applies to: EasyConverter, EasyReader for Windows, Guide, Publisher, ScreenReader, SuperNova Magnifier, SuperNova Magnifier & Screen Reader, SuperNova Magnifier & Speech
NB: Please note that product names in this article may have changed since the time of writing.
The above error message is displayed when you attempt to launch a Dolphin 30-day demo
If you receive the above error message, please contact Dolphin Product Support.
To do this:
UK Product Support
Support Phone: +44 (0)1905 754765
Support UK Local Rate: 0845 130 5454
Fax: +44 (0) 1905 754 559
USA & Canada Product Support
Support (Toll free): +1 (888) 519 4694
Support (local): +1 (609) 803 2171
The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.
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