Topic: It is not possible to change the magnification size at the Windows logon screen using the F7 and F8 keys.

Created on:

Last updated on:

Applies to: SuperNova Magnifier, SuperNova Magnifier & Screen Reader, SuperNova Magnifier & Speech

NB: Please note that product names in this article may have changed since the time of writing.


When you press F7 or F8 at the Windows logon screen, the magnification remains at the same size. Clicking on the “Increase” and “Decrease” magnification buttons with the mouse adjusts the size correctly.


This is a known issue and is fixed in Supernova 12.03. Existing version 12.02 customers can update to 12.03 free of charge.

To do this:
1. Press LEFT CONTROL + SPACEBAR. The Supernova Control Panel opens.
2. Press ALT + H. The "Help" menu opens
3. Use the UP and DOWN ARROW keys to select "Check for Updates" and press ENTER. 
4. Follow the onscreen prompts to download the Supernova updates that are available.


The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

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