Knowledge Base Article - Q11

Topic: Dolphin Onscreen Keyboard and Touch Bar do not fit fully on the screen of a Windows 8 Touch Screen Device

Created on:

Last updated on:

Applies to: SuperNova Magnifier, SuperNova Magnifier & Screen Reader, SuperNova Magnifier & Speech

NB: Please note that product names in this article may have changed since the time of writing.

Description

The Dolphin Onscreen Keyboard and Touch Bar do not fit fully on the screen so not all options are available to use on a Windows 8 Tablet.

Solution

This can occur if the Windows DPI is set to anything higher than 100%. The following article from Microsoft best describes how to set this back to 100% which is the default:

Make text and other items larger or small

Disclaimer

The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

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