Knowledge Base Article - Q127
Topic: Enabling Less Secure Apps in Gmail
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NB: Please note that product names in this article may have changed since the time of writing.
Sometimes email accounts set up through Googlemail (Gmail) require an additional setting to be changed in Gmail itself to allow usage of email through Guide.
To enable Guide to use Gmail accounts, please do the following:
- Login to Gmail through Windows, using Internet Explorer.
- Once signed in, navigate to: https://www.google.com/settings/security/lesssecureapps
- Select the radio button to allow "Less Secure Apps" on.
- Sign out of Gmail, restart Guide and select 1 from the Main Menu for Emails. Emails should now be working.
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