Knowledge Base Article - Q13
Topic: Guide displays an error message when starting: 'Runtime Error 13' (Type Mismatch)
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NB: Please note that product names in this article may have changed since the time of writing.
Guide displays the above error message and fails to load successfully.
This can occur if there is corruption in the Guide settings.ini file which contains user settings. Renaming this file will allow Guide to create a new one the next time it starts. The file is located in the following location on the PC:
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