Topic: SuperNova Startup Error - Error Code 1 - version.cpp. The file DOL_HOOK.cpp is the wrong verso

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Last updated on:

Applies to: ScreenReader, SuperNova Enterprise, SuperNova Magnifier, SuperNova Magnifier & Screen Reader, SuperNova Magnifier & Speech

NB: Please note that product names in this article may have changed since the time of writing.


The above error is displayed following a SuperNova installation or update.


To resolve this problem, please run the file "dolcompinst.exe" located in:

C:\Program Files (x86)\Dolphin\Snova___

Now restart the computer. If the problem persists, please reinstall SuperNova.




The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

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