Topic: FIXED: When using multiple monitors, the speech fails to read any text on the screen after extending the desktop onto a second monitor

Created on:

Last updated on:

Applies to: SuperNova Enterprise, SuperNova Magnifier, SuperNova Magnifier & Screen Reader, SuperNova Magnifier & Speech

NB: Please note that product names in this article may have changed since the time of writing.

Description

Note: This issue has been fixed in version 20.01 of SuperNova. Should you wish to continue using an earlier version, please review the steps below:

 

When using multiple monitors, the speech fails to read any text on the screen.

Solution

To resolve this issue, please set your primary monitor to be positioned on the left hand side of monitor 2 in Windows display settings. This issue is resolved in version 20.01 of SuperNova.

Disclaimer

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