Topic: Conversion fails with error: The idispatch interface could not be retrieved

Created on:

Last updated on:

Applies to: EasyConverter

NB: Please note that product names in this article may have changed since the time of writing.


When attempting to convert an input document in EasyConverter, the above error message is displayed


This can occur if EasyConverter and Microsoft Office are having problems reading from the original source document.

To resolve the issue, move or copy he input document to another location, the Windows Desktop for example.


The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

Keep in Touch

Do you have any comments on this article? Send us a message quoting the article reference number: Q18.

Did you find this article useful?