Knowledge Base Article - Q18
Topic: Conversion fails with error: The idispatch interface could not be retrieved
Last updated on:
Applies to: EasyConverter
NB: Please note that product names in this article may have changed since the time of writing.
When attempting to convert an input document in EasyConverter, the above error message is displayed
This can occur if EasyConverter and Microsoft Office are having problems reading from the original source document.
To resolve the issue, move or copy he input document to another location, the Windows Desktop for example.
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