Topic: Cannot find an image or audio file in Guide

Created on:

Last updated on:

NB: Please note that product names in this article may have changed since the time of writing.


Having trouble finding a file you have saved.


In Guide there is an automatic filtering system where it will only display the file types for the menu you are in.

For example if you are in the letters and documents menu it will only show letters and documents, if you are in the MP3 player it will only show Audio Files, if you are in the picture and handwriting magnifier it will only should Images and for PDF's you can find them within PDF viewer in the Letters and Documents menu.

If you wish to view a list of all the files in a folder you can view them all through the file manager menu.

You can find the under option 9 then 5 from the Main Menu.


The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

Keep in Touch

Do you have any comments on this article? Send us a message quoting the article reference number: Q43.

Did you find this article useful?