Topic: FIXED: The system freezes upon closing Microsoft Publisher 2010 on a system that has had SuperNova version 11 installed

Created on:

Last updated on:

Applies to: Publisher

NB: Please note that product names in this article may have changed since the time of writing.

Description

When closing Microsoft Publisher 2010 on machines containing the version 11 Dolphin Interceptor driver, the entire system freezes.

Solution

This issue was resolved in SuperNova version 12.01. If you are still encountering this problem after using SuperNova version 12, you may need to uninstall the version 11 from the computer. Please run the "uninstallinterceptor.bat" file from the following download to do this:

http://195.171.72.178/updatesandpatches/DolphinAutoStartDCMInterceptor1158.exe

Disclaimer

The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

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