Knowledge Base Article - Q6
Topic: Startup Error 514 is displayed when attempting to launch SuperNova.
Last updated on:
Applies to: ScreenReader, SuperNova Magnifier, SuperNova Magnifier & Screen Reader, SuperNova Magnifier & Speech
NB: Please note that product names in this article may have changed since the time of writing.
The above error message is displayed and SuperNova fails to start.
This may happen if for some reason one of the Dolphin services is not running. You can start the service manually.
To do this:
1. Press WINDOWS KEY + R. The "Run..." dialog box opens.
2. Type "services.msc" (without quotes) then press the OK button.
3. From the list of services, open the item called "Dolphin CBar Service 2".
4. Change the "Start-up Type" to "Automatic" and press the button labelled "Start".
SuperNova should now start normally.
The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.
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