Topic: After installing SuperNova on a Windows XP desktop computer containing an ATI Radeon X800 video card, SuperNova fails to magnify and displays a message stating 'The error code is 3'

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Last updated on:

Applies to: SuperNova Magnifier, SuperNova Magnifier & Screen Reader, SuperNova Magnifier & Speech

NB: Please note that product names in this article may have changed since the time of writing.


After starting SuperNova on a computer matching the above description, SuperNova fails to magnify and displays the above error message.


To resolve this problem please update your video card drivers to at least version 10.02 of the ATI Catalyst drivers.  

ATI Drivers Download


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