Topic: Runtime Error 2147417848 (800101108): Automation Error The object invoked has disconnected from its clients

Created on:

Last updated on:

Applies to: EasyConverter

NB: Please note that product names in this article may have changed since the time of writing.


FIXED: When trying to convert a file using one of Dolphin’s Alt Format products, the above error is displayed.


This may occur if Microsoft Office 2010 is installed and a legacy Dolphin product is in use.

  • If you are using Dolphin EasyProducer, please ensure you are running version 2.03 or later for Office 2010 support.
  • If you are using Dolphin EasyConverter, please ensure you are using version 5.04 or later for Office 2010 support.

Please visit the product page to find the latest version for download, or vist the Help & Support page to find Legacy Demo Downloads.


The information provided in this knowledge base article has been reviewed and is believed to be accurate and is provided "as is" without any warranties expressed or implied. In no event shall Dolphin Computer Access Ltd. nor its affiliates assume any responsibility for inaccuracies, errors, incidental or consequential damages resulting from any defect or omission in this document, even if advised of the possibility of such damages.

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