Cookie Policy

Updated 9 January 2023

At Dolphin Computer Access, we respect your right to privacy, and through the Cookie Preference Settings tool, you can choose whether or not to allow certain types of cookies. Please note that blocking some types of cookies may impact your experience of the Dolphin website and the services we are able to offer.

This policy is developed in conjunction with our Privacy Policy. It enables you to make informed choices about the cookies Dolphin may install on your browser when you use the Dolphin website www.yourdolphin.com.

You will be notified of any major changes to this policy by a cookie banner which will appear on the website on your next visit after a change. Minor changes will not be notified in this way, so we recommend you review this policy regularly, to keep up to date and ensure you accept its contents.

You can change your settings at any time using the Cookie Preference Settings tool. By using our website, you accept the terms of our Privacy Policy.

This cookie policy applies only to the Dolphin website. We do not pass any personal information about you to any other site when you link to other websites from www.yourdolphin.com.

What are cookies?

A cookie is a small data file sent to your computer or smartphone from a website. Cookies are stored in the hard drive of your device – some for the duration of your site visit (also known as a ‘session’) and some for longer, depending on the cookie.

Cookies have many purposes. Some are essential and enable you to purchase an item online, for example. Others aren’t essential but ensure the website functions well, they also help us provide you with the best experience on our website. Others help us provide you with relevant content and marketing material, so you can find more information that is relevant to your needs and interests.

In the Cookie Preference Settings on this page, you can choose the types of cookies you would like to enable when you browse the Dolphin website. You can revisit this page to change your preferences at any time.

How Dolphin uses cookies

To ensure we can give you the best experience possible on the Dolphin website, we add cookies to your device via your browser.

Please note that the information we collect about you through our website cookies cannot be used to directly identify you. It is used to either make our website work better for you, or to serve you with useful and relevant website content and information we think you will find interesting.

About essential cookies

Essential cookies are wholly necessary for the function of this website, as such they cannot be disabled through the Dolphin website.

The Essential Cookies we use are:

Cookie Name	Cookie Description	Cookie Length
PHPSESSSID	For session functionality. This includes your chosen country and your account login.	1 session
cookie-preferences	Remembers your Dolphin cookie policy preferences.	1 year
PhpBB	This cookie is only used when you access the Dolphin Beta Tester Forum. It enables you to log in to the Dolphin forum

You can choose to delete essential cookies via your internet browser, though you may find that some website functionality is compromised as a result.

About functional cookies

Functional Cookies enable non-essential functions of the website to operate successfully.

We use Functional Cookies for a variety of purposes, to provide visitors with a better user experience. These include functions to display information, play videos, and provide additional customer support options.

These cookies help us ensure every visitor has a fully functioning, accessible experience of the Dolphin website, and can use all features.

Functional cookies may include cookies created by Dolphin or by third parties, which we select carefully as trusted partners.

The Functional Cookies we use are:

We use Hubspot to help us display relevant content such as the Dolphin Blog and Knowledge Base and to run the Live Chat facility. This trusted partner also enables these parts of the website to function, so we can improve the user experience.	Hubspot Privacy Policy
Videos displayed on the Dolphin website are played through YouTube. The cookies set by YouTube enable you to watch these videos on the Dolphin website.	YouTube Privacy Policy

About analytics cookies

Analytics Cookies enable us to better understand how our website is being used by visitors, so we can make improvements.

We use Analytics Cookies to analyse the ways visitors move around the website and interact with the menu, buttons and written information. It helps us ensure every visitor can find the information they need, quickly and easily.

Dolphin uses this cookie information to improve our website content, layout and navigation. It helps us continuously improve accessibility and improve user experience for all future visitors. Analytics cookies may include cookies created by Dolphin or by third parties, which we select carefully as trusted partners.

The Analytics Cookies we use are:

We use Hubspot analytics to help determine how visitors interact with content including the Dolphin Blog, Knowledge Base and Learning Zone. Cookies from this trusted partner enable us to analyse traffic to these pages, so we can improve the user experience.	Hubspot Privacy Policy
We use Google Analytics to help us analyse website traffic and the way users interact with the Dolphin website. They provide the information we use to improve accessibility and user experience.	Google Analytics Privacy Policy
We use MS Clarity to help us analyse how visitors navigate and interact with the Dolphin website. We use this information to improve the website navigation and user experience, so users find the right information during their visit to the Dolphin website.	Microsoft Privacy Policy

About marketing cookies

Marketing cookies enable us to show you content that reflects the products we think are most relevant to you and your interests. Marketing cookies may include cookies created by third parties such as social media channels. These cookies enhance the relevance of marketing campaigns you may receive from Dolphin

To further enhance your experience of Dolphin, we sometimes use links and content from other websites. These may also place a cookie on your device.

The Marketing Cookies we use are:

Meta	This enables Dolphin to display relevant marketing and advertising to you on Facebook and Instagram after you have visited the Dolphin website.	Facebook Privacy Policy
LinkedIn	Enables Dolphin to display relevant marketing and advertising on LinkedIn after you have visited the Dolphin website.	LinkedIn Privacy Policy