Delivery costs and delivery time

For phone orders please ask for delivery prices when placing your order. We can offer the following domestic next day delivery services: by 09:00, by 10:00 and by 12:00, and prices will vary.  Delivery to Scottish Highlands & Islands, and Northern Ireland is 2 days. Standard FedEx delivery times are typically between 09:00 and 17:00, but may deliver later than this.  Note that the delivery company will only deliver your package, they do not undertake any unboxing, setting up or repackaging.

Downloadable software will be delivered immediately via an on-screen link and confirmed to you in an email. We aim to ship software orders in 1 working day, and hardware orders in 7-10 working days (data transfers will be 7-10 days from receipt of old computer). Please read our Sales Terms and Conditions.

Please retain all original packaging where possible, in case you need to return your goods for any reason.

Delivery address

Delivery of non-downloadable products is only possible to the card-holder’s billing address. However, if you order by phone your order can be delivered elsewhere. Please let our Sales Team know when you place your order.

Queries about delivery of your order

Please contact our UK Sales Team, quoting your Order number (if you have it).

Buying from a Dolphin Dealer?

Their own Terms and Conditions apply, including delivery costs and arrangements.

Contact us

If you have other queries, please send us a message, call us, or email us, or your local dealer, using our Contact Us page.