United States
IPV4/IPV6 Network compatibility of Dolphin Products
| Supported Network Type | ||||
|---|---|---|---|---|
| Product | IPV4 only | IPV4/IPV6 dual stack | IPV6 only with NAT64 gateway | IPV6 only |
| SuperNova | Yes | Yes | Yes | Yes, with minor limitations. See components 1,2,3,4,5,6,8,9 |
| Guide (version 9) | Yes | Yes | Maybe (not tested) | No |
| EasyReader for Windows | Yes | Yes | Maybe (not tested) | Major problems - may read local content only. See components 1,2,7 |
| EasyConverter | Yes | Yes | Yes | Yes, with minor limitations. See components 1,6 |
|
EasyConverter Express |
Yes | Yes | Yes |
Yes, with minor limitations. See components 1,6 |
| Publisher | Yes | Yes | Yes | Yes, with minor limitations. See components 1,6 |
| EasyReader for iOS | Yes | Yes | Yes | Yes |
| EasyReader for Android | Yes | Yes | Maybe (not tested) | Maybe, depends on the version of Android used. |
| GuideReader | Yes | Yes | Maybe (not tested) |
Not supported. |
| GuideConnect | Yes | Yes | Yes | Yes, with minor limitations. See components 1,2,8 |
| Component | Issue | Workaround | |
|---|---|---|---|
| 1 | Product Activation | May not connect and activate automatically using internet activation. | Use manual (phone or e-mail) activation. Enterprise customers can use a site licence network code instead. |
| 2 | Bookshelf | May not connect to bookshelf server. Many not be able to download books. | No workaround available. |
| 3 | Newsletter signup | May not connect. | Use newsletter signup form on yourdolphin.com |
| 4 | Ask support a question | May not connect. | Use ask support form on yourdolphin.com |
| 5 | Product Improvement program | May not send data back to Dolphin. | No workaround, but has no impact on product functionality. |
| 6 | Subscription based products (continuous credit card authorisation) | Subscription may fail to update and product will stop. | No workaround. Do not use subscription based products with continuous credit card authorisation on IPV6 only networks. |
| 7 | Dolphin ID service | May not be able to sign in. | No workaround. |
| 8 | Automatic Product updates | May not notify user of product updates. | Update manually by downloading new version from yourdolphin.com |
| 9 | In-product notifications | May not notify user of message. | No workaround. |