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Get more value from SuperNova with priority expert support
SuperNova for Business Premium Support gives your organisation priority access to Dolphin accessibility experts, with specialist guidance for configuration, deployment and the applications your team uses every day.
Get a quote › See what's included
See the difference Premium makes
Every SuperNova for Business customer gets Standard Support. Premium Support adds a priority response, direct access to accessibility experts and specialist guidance for configuration, deployment and application compatibility.
Expert support at every stage of your SuperNova journey
Premium Support helps your organisation plan confidently, configure SuperNova for individual and organisational needs, and support an effective deployment across your workplace.
With regular updates to Windows and everyday applications, accessibility can be affected at any time. Premium Support gives your team a priority route to specialists who understand SuperNova, workplace technology and visual impairment.
Specialist guidance for an accessible workplace
Premium Support combines priority access to experts with practical guidance to help your organisation configure, deploy and get maximum value from SuperNova.
Priority response within 4 working hours
Receive a response to calls, voicemails and emails within 4 working hours, compared with 2 working days for Standard Support.
Priority access to accessibility experts
Use a dedicated priority phone line to speak directly with specialists who understand SuperNova, visual impairment and accessible workplaces.
Specialist technical escalation
When changes to Windows or third-party applications affect accessibility, our support specialists can escalate the case for additional technical investigation.
Integration & configuration expertise
Get hands-on guidance from our specialists to configure SuperNova for your environment and support deployment across your workplace systems.
Application compatibility evaluation
We assess the third-party applications your team uses, advise on accessibility and identify where additional mapping or scripting may help. Explore Dolphin Scripting Services ›
Guidance as workplace technology changes
Windows and everyday applications evolve over time. Premium Support gives your organisation priority guidance when an update affects accessibility or an established workflow.
Give your organisation priority access to SuperNova expertise
Request a quote for SuperNova Enterprise or Professional Premium Support and give your organisation expert guidance for configuration, deployment and ongoing accessibility.
Considering SuperNova for your organisation? Start a free 30-day trial ›