Dolphin Friends Terms and Conditions
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Dolphin Friends Terms and Conditions

 

Dolphin Friends is free to join and is exclusive to charities and sight loss societies in the UK.

Eligibility Criteria for Dolphin Friends

To join Dolphin Friends, your organisation must:

  • Be a registered charity, located in the UK.

  • Support people with sight loss in the UK.

  • Advise, work with or support people with visual impairments, specifically people who are losing their sight, are blind or partially sighted.

  • Have a computer resource room or assistive technology suite.

  • Demonstrate accessible technology and assistive technology to clients.


As Dolphin Friends, eligible charities and societies receive:

  • A 10% discount on the software element of any sales made quoting your unique Dolphin Friends Code at the point of sale.

  • A 10% discount of SuperNova software purchased together with a SuperNova SMA quoting your unique Dolphin Friends Code at the point of sale.

  • A 10% discount of GuideConnect software purchased together with a GuideConnect Upgrade Agreement, quoting your unique Dolphin Friends Code at the point of sale.

  • Free Dolphin software licences worth up to £1500 for your premises

  • A resource pack, which includes product brochures and Dolphin computer accessories

  • Staff training on Dolphin software, to help you teach clients and service users

 

Those eligible for Dolphin Friends should:

Or

  • Contact the Dolphin Sales Team on 01905 754 577 and apply on the phone.

  • Complete the assistive technology training course run by Dolphin Computer Access for SuperNova and/or GuideConnect
     

Eligible charities/societies receive:

On successful application and completion of the training course by one or more of your staff, your society or charity will be issued with:

  • A unique Dolphin Friends Code.

  • A Dolphin Friends Resource Pack. 

 

The Dolphin Friends Resource Pack contains:

  • 1 SuperNova licence
  • 1 GuideConnect licence
  • 1 EasyConverter Express licence
  • 1 Dolphin Remote Control
  • 1 Dolphin Keyboard
  • 25 GuideConnect Brochures
  • 25 GuideConnect Quick Reference Guides
  • 25 SuperNova Brochures
  • 25 SuperNova Quick Reference Guides

Your Dolphin Friends Code

As a Dolphin Friend, you can share your Dolphin Friends Code with your clients to use when they purchase software with Dolphin.

You may also place orders on behalf of your clients, or purchase additional licences for your charity or society premises using your unique code.
 

For each purchase of Dolphin Software made, we will offer 10% off the software sales value when:

  • A sale is processed on the telephone with the Dolphin Sales Team, and your unique Dolphin Friends Code is quoted at the point of sale, or

  • On the Dolphin website - YourDolphin.com - when your unique Dolphin Friends Code is entered into the ‘Update Coupon’ field, in the ‘Your Order’ section.

To be eligible for the 10% discount, your clients and/or your society staff must purchase Dolphin Software directly with the Dolphin UK Sales Team on 01905 754 577 or on the Dolphin website and quote your charity’s Dolphin Friends Code at the point of sale.

Dolphin Friends Discount

To receive Dolphin Friends discount:

  • You must be a sight loss society/charity based in the UK

  • You must be registered as a Dolphin Friend and have been allocated your Dolphin Friends Code.

  • The society/charity’s Dolphin Friends Code must be quoted at the point of sale for the discount to apply.

  • We cannot apply the discount or code retrospectively

  • The discount only applies to new software sales of Dolphin

    • SuperNova Magnifier

    • SuperNova Magnifier and Speech

    • SuperNova Magnifier and Screen Reader

    • Dolphin ScreenReader

    • GuideConnect

Discount limitations:

  • Discount is calculated as 10% of the value of Dolphin software licences only

  • Discount amounts do not apply to hardware, accessories or any other part of the purchase that is not a software licence.

  • The Discount is calculated for new software licence purchases only and does not apply to upgrades to existing software licences.

  • The Discount amount does not include VAT

  • The Discount amount does not include any delivery costs

  • The Discount amount includes Software Maintenance Agreement (SMA), or GuideConnect Upgrade Agreement as these are included in the sale price of new software licences. 

  • The Discount amount does not include any Software Maintenance Agreement (SMA), SuperNova Upgrade Programme (SUP), or GuideConnect Upgrade Agreement when these are renewed or purchased independently of any software.

  • Please note, the discount amount is calculated on sales of Dolphin Software only. If you purchase a package that includes software, we will apply the discount amount to the software part of that package only.

  • Can be used in conjunction with other offers 
     

Discounts are not applied to:  

  • Purchases made without quoting the Dolphin Friends Code

  • Computer hardware such as laptops, PCs or tablets

  • Accessories such as the Dolphin keyboard or remote control

  • Computer packages such as SuperNova Education Kit 

  • VAT and tax

  • Delivery costs

  • A Software Maintenance Agreement (SMA), SuperNova Upgrade Programme (SUP), or Premium Plan if renewed or purchased independently.

  • Any purchases made through a third-party reseller or Dolphin dealer

  • Purchases made outside of the UK, or for customers outside the UK

  • Charities or societies based outside the UK

  • Retrospective use of a Dolphin Friends Code
     

Discount Information

  • Discounts are calculated as 10% of the software sale associated with the charity/society’s Dolphin Friends Code.

  • Dolphin reserves the right to terminate or amend this promotion at any time.

  • Discounts will be given at the sole discretion of Dolphin Computer Access.

Best Friends

For societies and charities that have their Dolphin Friends Code used more than 24 times in any 12-month period, there are additional benefits available.
Please contact us to find out more.