SuperNova Licencing Explained

 

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SuperNova Professional and SuperNova Enterprise licences enable you to fully support clients that are committed to delivering Diversity, Equality, Inclusion & Accessibility (DEI&A) throughout their organisation. 

Both Professional and Enterprise licences

• Are licenced to an organisation, by user
  This means your customers can deliver accessibility on as many workstations or servers as their team members need, and re-deploy as needed.
• Are transferable
  The licence can be reassigned to a different team member, as needed. 
• Can be used to unlock any edition in the SuperNova range
  So your clients can deliver accessibility for team members with any level of vision impairment, including colour vision deficiency, partial sight and severe sight loss.
• Includes access to SuperNova MSI packages
  For easy distribution across your client's organisation or estate.
   

 

 

What is the difference between SuperNova Editions and SuperNova Licences?

SuperNova Editions

SuperNova is available in three editions:

• Magnifier
• Magnifier and Speech
• Magnifier and Screen Reader

 

These three editions provide a different level of accessibility features depending on the end user's needs.

 

SuperNova Licences

The SuperNova Licence is determined by who SuperNova is licenced to:

• A Personal licence
  Licenced to an individual user. When a customer purchases a Personal licence, they own the licence themselves. They can choose which SuperNova Edition to buy.  
   
• A Professional or Enterprise licence
  Licenced to a business or education setting. When an organisation purchases a Professional or Enterprise licence, it is the organisation that owns the licence.
  They can choose the team members they want to make SuperNova available to, and can unlock any edition in the SuperNova range, including Dolphin ScreenReader, to meet their team member's accessibility requirements.

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I have existing customers who are using a specific edition of SuperNova (e.g. Magnifier) in the workplace.
Should they switch to using SuperNova Professional?

If SuperNova is licenced to an individual team member - and you expect them to take their software with them if they leave their employment - your customer can continue to use a Personal Licence of their chosen SuperNova edition. 

A customer should be directed to a Professional or Enterprise licence where SuperNova is licenced to the business. 

Choose a Professional or Enterprise Licence if any of the following apply:

• The software licence is considered a company asset, rather than a personal licence for the team member.
• The team member needs to access multiple devices or servers at work.
• The team member's accessibility needs are likely to change, e.g. they have a deteriorating sight condition.
• The organisation's accessibility policy applies to all devices. 

As SuperNova Professional was introduced with SuperNova version 23, your customer’s licence should be reviewed when they purchase an upgrade to v23 or later.

An email template is also available to help you communicate the change to SuperNova Professional to your customers when their renewal is due. Please contact the sales team at [email protected] and are happy to share this with you. 

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My customer needs SuperNova Magnifier to use at work, but does not want to have to pay for a Professional licence.

A customer only has to pay for a Professional Licence where SuperNova is licenced to the business. If SuperNova is licenced to the individual team member (i.e. the licence belongs to the individual), they are able to continue using a Personal Licence for their chosen SuperNova edition.

Please also be aware that our Professional Licence provides significantly better value than the equivalent licences provided by alternative magnification solutions. For example, a licence of Fusion Professional with or without the next two upgrades is approximately 20%* more expensive than an equivalent licence of SuperNova Professional (*UK price check, May 2024). 

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I have a school interested in a multi-user licence, but they do not have the budget for SuperNova Professional. 

If your customer is a school, college or university, Dolphin is happy to provide SuperNova Professional at a discounted rate. 

Please contact the Sales team on [email protected] for guidance on the discounts available. 

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Can SuperNova Professional or SuperNova Enterprise be used by team members at home?

SuperNova Professional and SuperNova Enterprise can be used for working from home when they are installed on devices which belong to the organisation.

To install on a personal device, a personal licence should be purchased. 

To find out more about offers on SuperNova Enterprise - including home licences - talk to your Dolphin Account Manager on 01905 754 577.

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Where can I find the latest pricing information for SuperNova Personal, Professional or Enterprise licences?

Pricing information for new licences in the UK is available on the SuperNova pages of the Dolphin website.

If you are an authorised reseller of Dolphin products who is outside the UK, or you need price details for Software Maintenance Agreements (SMAs), upgrades or additional users, please contact [email protected] for a complete price list.  

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I need information about SuperNova Professional and SuperNova Enterprise for my website. 

Our marketing team is happy to provide approved copy for use on your website to promote the three SuperNova editions and the Professional and Enterprise Licences. 

Please visit the Dolphin Dealer Zone or contact the Sales Team at [email protected] and we will be happy to share the latest version of our marketing packs.