New Update: GuideConnect 1.27
GuideConnect 1.27 is now available for customers in the UK, US, Australia, Canada, New Zealand, Denmark and Sweden, additional language releases to follow. This update is exclusively for customers with an active Premium Plan. If you don't have a Premium Plan yet, call us on 01905 754 577 to find out more.
How to update to GuideConnect 1.27
GuideConnect 1.27 is exclusively available for all customers with an active Premium Plan.
Updating to the latest version is easy. If you have an active Premium Plan, the update will automatically download while you are using GuideConnect, it will then install the next time you open Guideconnect.
Please note - The update to GuideConnect 1.27 will be rolled out to customers in stages over the next few weeks. If you don’t receive the update straight away, please be assured that it’s on its way.
Keep your Premium Plan up to date
You can check whether your Premium Plan is up to date using the menu options in GuideConnect. To do this:
- Open GuideConnect.
- Select ‘Tools’.
- Select ‘About’.
- Select ‘Check my Premium Plan’.
GuideConnect will tell you whether your Premium Plan is active or is due to be renewed.
Keeping your Premium Plan active means you will benefit from:
- Exclusive use of premium features, including accessible video calling and multiple email accounts.
- Regular updates with new features and improvements.
- Priority status with the Dolphin Support Team.
To renew your Premium Plan
- If you live in the UK, contact the Dolphin team on 01905 754577 and select option 1.
- If you live outside the UK, please contact the company you purchased GuideConnect from.
GuideConnect is user-friendly tech for people with sight loss. Find out how you can use GuideConnect to send emails, make video calls, browse the web, read print, listen to audiobooks, radio stations and more.
Free 30-day Trial
Try GuideConnect free for 30 days and discover how easy it is to stay independent, connected and entertained. The trial of GuideConnect includes product support to help answer any queries you have.
Looking for help and advice on assistive technology? Explore the Dolphin Blog to discover how assistive technology is helping people with sight loss around the world to succeed in education, at work and at home.