United States
GuideConnect Product Support
Choose from a range of help and support solutions for GuideConnect.
Find an answer in the Knowledge Base
Browse the Knowledge Base to find articles that contain information and solutions for known GuideConnect technical issues or bugs.
Articles are listed according to their product groups, or you can search the Knowledge Base for answers to any known issues.
Support Options for GuideConnect
Use the links below to jump to your preferred support options.
Downloads
TeamViewer
Downloading TeamViewer enables a Dolphin Support Expert to remotely access your computer to help fix any issues.
Older GuideConnect Versions
Existing customers can re-download their Dolphin GuideConnect software to revert back to earlier versions.
Quick Reference Guide
Download a Quick Reference Guide (QRG). Available in different languages and formats.
Contact the Dolphin Support Team
Send A Message
Email the Dolphin Support team to ask for help with any problems you may have with GuideConnect.
Call Support
UK customers may call our UK based Dolphin Support Team, those outside the UK must contact their software supplier.
Book a Call Back (UK only)
Arrange for a member of the Dolphin UK Support team to call you back at a convenient time.
Other Sources of Help
Discussion Forums
A great place to talk with other Dolphin assistive technology software users, for tips and tricks, or for problem-solving.
Charities & Volunteers
Find a charity or local sight loss society that can answer questions about your computer or provide GuideConnect support or training.
