SuperNova USB is now a retired product
From January 2025, the USB option will no longer be available.
Information for current SuperNova USB users
If you currently use a SuperNova USB, and have an up to date Software Maintenance Agreement (SMA) or SuperNova Upgrade Program (SUP), we will provide one more upgrade, which we will deliver before end of March 2025.
Customers without a SMA or SUP are welcome to purchase an upgrade, which we will send to you by email.
Call us on 01905 754 577 to arrange your upgrade.
Convert at no extra cost
Please don't worry, you won't lose access to SuperNova!
You can convert your current licence to an install version at no additional cost.
You are entitled to an unlock code, which you can use to install SuperNova on up to three devices that you own.
SuperNova for Work and Education
SuperNova for Professional Use
If you have been using your SuperNova USB at work, please ask your employer to contact us on 01905 754 577 to purchase a SuperNova Professional licence on your behalf. Access to Work funding may be available for this.
SuperNova for Educational Use
If you've been using your SuperNova USB at school, college or university, please ask the disability office or SEND team to contact us on 01905 754 577 about converting your licence.
Why is the USB option being retired?
The reason Dolphin is withdrawing the USB option for SuperNova is that Microsoft will be putting Windows 10 to the End of Life in October 2025. Guest Mode - which allows SuperNova to run from the USB without installation onto the device itself - will not be available in Windows 11, due to advanced security settings.
How to export your USB settings to your new licence
Visit the Dolphin Knowledge Base and follow the steps to export all your preferences and settings from your existing USB to your installed licence on your computer(s).
Please Note
- Dolphin will replace any USBs required under warranty.
- You must convert your USB licence to an install version before October '25.